WE REALLY CARE ABOUT OUR CUSTOMERS
Our most important goal at Certified Collision Center is to make people
feel safe and happy. If you are making people happy, as a side effect,
they will be happy to trust you with the repairs on their vehicles. A
lot of people have fancy things to say about customer service, but
it's just a day-in, day-out, ongoing, never-ending, persevering,
compassionate kind of activity.
We are superior to the competition because we hire employees who work in an environment of belonging and purpose. We foster a climate where the employee can deliver what the customer wants.
"At Certified Collision Center, customer service is not just a department, it is the entire company!
We give you the best value for your money with a super high-quality paint applied by expert painters. We remove critical parts to avoid poor paint lines and gaps in coverage, while not breaking your bank account.
Certified Collision Center is a family-owned shop with high quality standards for overall performance and production. We go above and beyond the call of duty to meet our customers’ demands while complying with the industry's Local, State and Federal Law regulations.
Marcos, Hector, and Jose built a strong partnership and together they have 35+ years of experience in the body shop field. They have established themselves by delivering high quality work and becoming one of the best body shops in San Antonio, with a 5-Star rating.
At Certified Collision Center we run our day-to-day operation abiding by these Core Values:
We always treat our customers as if they were our family and we represent our brand with the upmost respect. Our goal is NEVER to rush a repair but to make sure that each vehicle is back to pre-loss condition and SAFE to hit the road.
So, come visit us, and get the Quality Repair & Great Experience YOU Deserve, because at Certified Collision Center (CCC) we strive for greatness!!
Alma Bermudez has many years of customer service, sales, and financial experience. She has been in the body shop field since 2018. She has become a familiar face to many insurance companies and works really good with them. Her positive attitude allows her to provide excellent service to customers, business partners and co-workers. She stays current with ICAR training and requirements. Alma is eager to continue to grow within the automobile field and is constantly looking for opportunities to learn new things.
Marcos has been in the automotive industry for 15 years specializing in diagnostics, mechanical and electrical. Marcos has experience from New Mexico to San Antonio as a technician in all departments in the industry helping to be able to run and grown the shop. Marcos treats every car like if he were repairing his family’s vehicle. Ensuring the SAFETY and quality of every vehicle. Marcos has a degree in business helping to run the body shop professionally and to help the customer have a great experience with Certified Collision. Along with that he has many certifications with I-Car and ADAS. Running his first business helped to build relationships with different vendors /insurance companies creating an easier process for the customers. He loves to teach and help the next person with dreams and opportunity accomplish what they set out to do. In his free time, he loves to attend church with his family, watching the Dallas Cowboys or Houston Astros and enjoys building project vehicle.
Hector has 12 years of automotive service with mechanical and electrical! Hector started as a kid watching and learning from his father in his mechanic shop. If no one can figure it out leave it to him and trust me he will find and solve the issue. Hector then branched out partnering up building his own mobile company called A&S Diagnostics which is now the sublet for Certified Collision Center. Creating the mobile company helped Hector great work relationships with other companies to help grow Certified Collision. Hector’s skills along with all I-Car and ADAS certifications help to keep all our vehicle in manufacturer specifications. Hector is very patient loved to solve all issues. Safety is his number one priority with all our vehicles. On his free time, he loves to spend time with his family and playing league volleyball.
The positive ratings/reviews were what lead me to decide on taking my vehicle into Certified Collision Center. They most definitely exceeded my expectations! They willingly adjust their schedule to be available when needed. Top-notch communicators always ready to help, answer questions/concerns & keep you updated at all times. The entire staff was professional, attentive & friendly.
Jeanette Ramos 2021/09/22
This was the most positive experience we have ever had with a vehicle repair. Our vehicle had some paint damage due to an accident and simply obtaining the quote was fast, and hassle free. The entire staff was friendly, the service was completed in a timely manner and the quality was unmatched. The dealership went the extra step in ensuring their price was well earned and I would suggest them to anyone I know.
Aubrey Scott 2021/09/22
6 months ago Great service! I appreciate all the help with my deductible! I have a brand new car all over again! Thank you guys!
Janet Rico 2021/09/22